Terms & Conditions
These Terms & Conditions govern your access to and use of Dharamshala Stay, including hotel listings, travel inquiries, taxi bookings, trekking services, paragliding packages, and related features available through the platform.
Acceptance of Terms
By using this website, submitting an inquiry, creating an account, listing a property, or making a booking request, you agree to these Terms & Conditions.
Nature of the Platform
Dharamshala Stay operates as a travel discovery, booking assistance, and listing platform for hotels, homestays, taxis, treks, paragliding, and related local travel services. Some services may be fulfilled directly by independent third-party providers.
Booking and Inquiry Terms
All bookings and inquiries are subject to availability, provider acceptance, pricing confirmation, and any specific policies attached to the relevant hotel, activity, or transport service. Submission of a request does not automatically guarantee confirmation unless explicitly communicated.
Pricing and Payments
Prices shown on the website may change based on season, demand, provider updates, taxes, fees, and availability. Online and offline payment options may be offered depending on the listing or service. Final pricing and payment terms are subject to confirmation at the time of booking.
Listing Provider Responsibilities
Hotels, property owners, taxi operators, and activity providers are responsible for ensuring that their listing information, pricing, availability, images, legal compliance, safety practices, and service quality are accurate and up to date.
User Responsibilities
Users agree to provide accurate information, use the platform lawfully, avoid fraudulent bookings or misuse, and comply with any property, transport, trek, or activity-specific rules communicated during the booking process.
Cancellations and Refunds
Cancellation, refund, and modification eligibility depends on the service booked, the provider's policy, timing of cancellation, and payment status. Users should review the applicable cancellation policy before booking.
Limitation of Liability
Dharamshala Stay is not liable for losses, delays, cancellations, weather disruptions, accidents, force majeure events, pricing disputes, provider non-performance, or third-party service failures beyond its reasonable control.
Changes to Terms
We may update these Terms & Conditions from time to time. The latest version published on the website will apply from the date of posting unless otherwise stated.
Contact
If you have any questions about these Terms & Conditions, please contact Dharamshala Stay through the contact details available on the website.